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Shipping Policies and Air Stage Postal Code List



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Notice: adverse weather can affect shipping times.












Shipping: is normally by Xpress Post, Expedited Post or FedEx.

Please ADD your products to the shopping cart in order to view shipping price estimates based on your postal code and items purchased.

For special orders, volume purchases, special shipping arrrangements and items that don't have pricing or ADD buttons, please email us


Shipping insurance is an optional extra at 1.5% of the goods value (minimum $1.00), and will not be added unless requested. If not insured, all loss in shipping is at the customer's risk.


Free shipping option by Canada Post Regular Lettermail - Terms and conditions: Free shipping is offered for RAM Memory and Flash Memory orders only, 200 grams or under max. 20mm thickness. Not for FBDIMMs, drives, MacPro memory or accessories. No tracking or shipping insurance is available, there are no refunds for lost or damaged shipments on the free shipping option. Once packages are picked up by CanadaPost, CanadaRAM TAKES NO RESPONSIBILITY FOR LOST PACKAGES WHICH ARE SHIPPED USING THIS METHOD. If you do not agree, do not choose this shipping option, choose a trackable and insurable option instead. Shipping time can vary from 2 to 15 days depending on location and weather.


Signature: Insurance requires a signature on delivery. FedEx and Purolator shipments require signature from an adult at the address. Xpress Post and Expedited Post shipments may be delivered no signature, however whether or not insured, on non-signature deliveries, Canada Post's responsibility for loss ends when the package is scanned as delivered to the door.


Delivery time: We provide estimated delivery times only, they are stated in business days, and are subject to variability due to stock availability, the shipping carrier, weather and other influences out of our direct control. Shipping estimates are for in-stock items only, otherwise the shipping time starts when the product arrives in stock here. If you need product before a certain date, please notify us in advance. We cannot change the desitnation or the method of shippng after the parcel has been picked up by the carrier. We cannot guarantee a specific date or time of delivery.


Shipping method: We will usually ship by the method selected on the orderform. In certain cases, we may, at our discretion, upgrade shipping from Canada Post to FedEx or Purolator at no extra cost. If you require delivery by CanadaPost only, please notate that in the Comments field of the order form.


Tracking: We send an email confirmation with your invoice copy when the parcel is shipped, including the shipping waybill number. If you have provided a non-working email address, you will not receive a confirmation. Note that we normally do not invoice in advance of shipment, so on out of stock items, your charge may not go through for several days. For special order product your credit card charge will go through in advance of shipping. Canada Post, FedEx and Purolator have tracking available on their websites, but be advised that it often takes 12 - 36 hours for the waybill number to register in their system. It is not unheard of to receive the parcel before the tracking website registers the waybill. Kingston shipments from the Kingston warehouse are by FedEx only and generally are delivered within 1-3 days - we may not get the waybill number before you receive the package.

Accuracy in addressing: We can deliver to the address of the charge card holder or the PayPal verified address of the account owner only.
It is the customer's responsibility to provide an accurate delivery address on the orderform, including apartment or suite number and buzz or entry code as applicable and phone number. Please double check the address on the on-screen form and on the email confirmation(s). Note that changing the address on an online account profile does NOT retroactively correct the address on any orders already submitted. We have no means to verify if supplied addresses are incomplete or inaccurate. In the case of a returned shipment due to an inaccurate or incomplete address, or failure of the customer to accept a shipment or to pick up an undeliverable shipment from the carriers depot, we will be charged for return shipping by the carrier and the cost of this return shipping and any redelivery shipping will be payable by the customer, including if the customer elects not to have the product redelivered. Please type any additional shipping instructions in the Comments field of the order form. Please note that delivery policies are at the discretion of the carrier, and we cannot commit to delivery only within certain hours or certain days, or phone calls in advance.


International shipping: Certified RAM will be shipped within the USA from Salem, New Hampshire and there will be no Canadian taxes. We do not ship overseas in general. Shipping to any other destinations will be decided on a case by case basis, at CanadaRAM's sole discretion, and may be high in cost. Purchaser is the importer of record, responsible for all taxes and duties and clearing costs, and bears all risk of loss. All shipping for warranty is at the purchasers exprense.


Remote and Air Stage destinations: Some remote areas, plus NU, NT and YK can be higher in shipping costs, FedEx and Purolator can be $40 and up in these areas, where available. In general, postal codes that have two Zeros it them will have higher shipping costs and may not be able to be shipped FedEx or Purolator. FedEx and Purolator cannot ship to a Box number.

Shipping is by Expedited Post or XpressPost only to the communities and postal codes listed in the PDF below, shipping cost will be higher than standard. Expect shipping cost of $15 and up depending on community and size of package. More information at

Canada Post



Email your inquiry to
Use our online shopping cart by clicking the ADD buttons or call Tollfree 877-320-0225 (604-770-0299 or 250-382-6227 in Vancouver/Lower Island BC)

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Shipping & handling:

Please Add your products to the shopping cart in order to view shipping estimates based on your postal code and items purchased.

For special orders, volume purchases, Interac or cheque payment, special shipping arrrangements including arrival date requirements or items that don't have pricing or ADD buttons, please email us to order.

* Free Memory shipping terms200 grams max, 20mm thickness max. For desktop and laptop Memory only. Offer excludes server RAM, MacPro RAM, special order products, and any prdocuts including drives, that are too large &/or heavy for the free ship lettermail envelope. *5 - 15 days, No tracking or shipping insurance is offered, there are no refunds for lost or damaged shipments on the free shipping option.*


Note: We do not have a pickup location, local orders can be handled by mail/phone order and delivery.


Prices: are in Canadian Dollars, and are subject to change without notice. please Email to confirm price before ordering. GST is extra in Canada, GST and PST in BC, HST in PEI, NB, NS, NF and ON.


Use our online shopping cart, email your order or phone us at (604) 770-0299 or (250) 382-6227 (Vancouver / Lower Island BC)
Tollfree (877) 320-0225 Canadarwide
We are in the Pacific time zone in Vancouver. We can often answer you faster by email than by phone. Kindly leave a voicemail if we are on the phone with other customers.




Include the make and model of your machine, your full shippping address, phone number, correct email address, the number, expiry date and name on your credit card plus the card billing address and phone if different from shipping address. Payment accepted by VISA or Mastercard, PayPal or Canadian bank Interac Email Transfer. It must be your credit card and the card billing address/PayPal address and shipping addresses must match. For your protection, we may ask for additional proof of ID to be faxed. Third party address shipments require faxed confirmation. Gov't, Education and Corporate PO's accepted on prior approval of credit only. Download the Credit Application form and email

is via Xpress Post, Expedited Parcel, FedEx or Purolator at our choice. No PO Boxes for Purolator or FedEx. Please ensure that there is someone at the address during business hours to sign for the package. We do not guarantee delivery time, shipping estimates are for orders received by shipping deadline and in stock only, or starting from the date that goods arrive in stock. FedEx Priority Overnight is 1 - 2 day service to most major centres for in-stock only. Email to confirm.  Shipping time and cost may be higher in NT, NU, YT, outlying or remote areas as defined by the courier. An invoice copy will be sent by email. Adverse weather or courier service may delay delivery.


Installation: Goods are sold under the assumption that you have experience installing. Installation instructions for your specific machine are not included. Refer to your owner's manual or manufacturer's Web site for compatibility and installation. If you are not confident, please take your machine to a technician for installation. We are not responsible for any damage occuring during or after installation of purchased products, nor for any incidental or consequential damage or data loss arising from installation or use of purchased products.


Outside of Canada or the USA? We generally sell to North American addresses only. Please Email with inquiries.

Warranty: We only sell fully warranteed premium quality goods. We do not take trade-ins of used memory. Full manufacturers warranty terms apply. Customer is responsible for warranty replacement shipping. Returns are by prior approval only, shipping is not refundable, restocking charge may apply on non-defective returns. Manufacturer warranty service only, no returns for refund on: Kingston memory, special order goods, CPUs, Motherboards, Video cards, SSD and hard drives, consumables, supplies or software. Canadaram strives for accuracy but is not responsible for errors or out of information on site or 'deep linked' searches to non-public pages.
Read the Terms and conditions of sale.

Any concerns or questions? Contact Customer Service
Your email will not be used for spam: Privacy statement

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CanadaRAM: Expert, Personal Service. We commit to replying to you within hours, with a recommendation for the right memory and storage products, and we will offer choices of brands that give you the best value. Email us!. We ship directly to your door & back it up with the best warranty. We make it easy for you.

How do you know you are getting the right memory?
With the CanadaRAM 7 point protection plan you can be certain.

CanadaRAM is 100% Canadian owned and operated

We only sell fully warranted premium-quality RAM that meet JEDEC specifications plus are tested and guaranteed compatible with your computer. Full RAM manufacturers warranty terms apply. See our Terms & conditions of sale and Shipping policies.

Availability and price can change without notice. Email for up to date prices.

US Customers: Certified brand RAM US orders are shipped from NH, no Canadian taxes.
All brand names, model names and logos are trademarks of the respective companies and are used for identification purposes of compatible third party parts only.


Mac & PowerBook RAM, drives and batteries PC RAM - Intel/AMD Desktop - Laptop

Apple Macintosh
MacPro, MacBook Pro, iMac Intel and Core2Duo, iMac Pro, MacBook Air, Mini Intel and G4, Power Macintosh G5 & Dual-core G5, G4, G3, Aluminum & Titanium PowerBook G4, iBook


Musical Instrument Sampler RAM
Akai, E-Mu, Fostex, Kurzweil, Roland, Yamaha memory upgrades

Hard drives
Desktop, Server and Notebook Solid State and Hard drives, Enclosures, SSD, RAID, NAS, Enterprise storage


Batteries & Power
Notebook & laptop batteries, AC adaptors & automobile adaptors, Motherboard CMOS & PRAM lithium & alkaline batteries


RAM module types: DDR DIMMs and SODIMMs, DDR2, DDR3, DDR4, ECC Server RAM, FB-DIMMs, RAMBus RIMMs, SDRAM PC133, PC100, PC66, Flash

Desktops & Servers: Abit, Acer, Albatron, Asus, Dell Dimension, Optiplex, Precision, PowerEdge, Elite, EMachines, Gateway, Gigabyte, Hewlett-Packard Compaq Presario, Deskpro, Pavilion, IBM Lenovo Aptiva, NetVista Intellistation, ThinkCentre, Thinkserver, System X MSI, Shuttle, Sony, Soyo, Touch, many others.

Notebooks & Laptops: Compaq Armada, Presario, Dell Inspiron, Latitude, Eurocom, Fujitsu Lifebook, HP OmniBook, Pavilion, IBM-Lenovo Thinkpad, Legion, Ideapad, Yoga, X, Edge, Panasonic Toughbook, Toshiba Portege, Tecra, Satellite, Qosmio, NEC Versa, Sony Vaio, many others

Digital Camera Flash memory cards
CF Cards, Secure Digital (SD, SDHC), MiniSD, MicroSD, MemoryStick, MemoryStick Pro, XD Picture card, USB Card readers. For Agfa, Canon, Casio, Epson, Fuji, H-P, Kodak, Nikon, Olympus, Ricoh, Sony, many other brands.

© 1997-2019 3096 26th Avenue Vancouver, BC Canada V5R 1C6 Mailing address only no pickups Apple RAM Link PC and Laptop RAM Link Flash and USB RAM Hard drive and SSD Link RAID and NAS Link Batteries and AC Adapters