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The information that you give us is used only for CanadaRAM business.

For your protection:

Your email, postal address and phone number will be used only for CanadaRAM business communications with you. We will not sell, rent or give your contact information to any third party, with these exeptions:

• Those third parties who are needed to conduct your transaction, (such as bank or charge card company, courier or shipping agent) will be given the minimum information neccessary to carry out their function,
• We will respond to official legal requests for information (such as from law enforcement or the court),
• Any attempts to purchase goods by fraudulent means (including, but not limited to, using a stolen charge card, false identity, forged phone number, mailing address, email address or email header) WILL result in full and immediate reporting to banks, ISPs and law enforcement.

Email policy:

We do not send bulk or spam emails, nor do we hire third parties to do so. We may send CanadaRAM business communications (such as order confirmations, price verifications, price lists and availability lists) via email, postal mail and/or fax both to existing customers and to corporate, governental and institutional purchasing departments. Any person or company may have their address removed from our email, postal or fax database by request to administration@canadaram.com.

Payment information:

No personal information or credit card information is retained on the CanadaRAM.com web server. Your orderform is SSL (Secure Socket Layer) protected while you are online with it, and the form results are 128-bit PGP encrypted for transmittal.

Your records of purchase and payment are kept at CanadaRAM offices for 7 years as required by law. These purchase records are accessible only by CanadaRAM staff and authorized accounting personnel. These records may be used at a later date for business purposes pertaining to your transaction (such as warranty replacement or collection of debts).

Security of transmission:

No company can guarantee security of email transmissions; the information that you include on unencrypted emails sent to us, and in emails we send to you, are at risk of being misdirected or potentially intercepted by others. CanadaRAM Ltd. makes no representation as to the privacy or security of unencrypted emails sent through the public internet.

Shipping:

We normally ship by Canada Post Xpress or Xpedited Post, or by courier, with tracking numbers. XpressPost shipments are normally sent without signature required, a signature can be requested on the order. Packages are trackable up to the point they have been scanned for delivery. Couriers do not ask for ID on delivery or verify that the delivery address given matches the name. CanadaRAM assumes no responsibility for the package beyond the point that it has been scanned as delivered or has been signed for on delivery, nor for misdelivery due to errors in the address provided by the buyer. The invoice information in the package, possibly including charge card number and expiry date, is potentially viewable by unknown parties if the package is stolen while in transit or misdirected.

Packages are sent uninsured, at the buyer's risk. Freight insurance is available at 1.5% extra on the goods total or by quotation for special cases, and will not be added unless you request it. Your receipts will be sent by email. No shipping to PO Boxes for Purolator shipments, PO Boxes are OK for uninsured Xpress Post.

Any questions or concerns about CanadaRAM Ltd. policies, terms and conditions or privacy provisions email to administration@canadaram.com

Better Business Bureau Online Reliability Program - click to CanadaRAM Ltd.'s status

Email your inquiry
or use our MANUAL ORDER FORM
or FAX Orderform to (250) 385-6267
or call Tollfree 877-320-0225
Request a quote with our Quote Request Form.

Apple MacPro, MacBook Pro, iMac Core Duo, Mini intel Core Solo, Power Macintosh G5 & Dual-core G5, G4, G3, Aluminum & Titanium PowerBook G4, PowerBook G3, iBook G3, iBook G4, iMac, eMac, Mini, Xserve, PowerMacs 4400 - 9600, PowerBook, 680x0 Macs, Quadra, Centris, Performa

Musical Instrument Sampler RAM
Akai, E-Mu, Fostex, Kurzweil, Roland, Yamaha memory upgrades

Music & Audio Hardware
MIDI & Digital audio interfaces, mixers, keyboards, effects, Alesis, E-Mu, Edirol, M-Audio, Evolution

Batteries & Power
Notebook & laptop batteries, AC adaptors & automobile adaptors, Motherboard CMOS & PRAM lithium & alkaline batteries, NiMH rechargeable AA, iPod batteries

Desktops & Servers: Abit, Acer, Albatron, Asus, Dell Dimension, Optiplex, Precision, PowerEdge, Elite, EMachines, Gateway, Gigabyte, Hewlett-Packard Compaq Presario, Deskpro, Pavilion, IBM Lenovo Aptiva, NetVista Intellistation, MSI, Shuttle, Sony, Soyo, Touch, many others.

Notebooks & Laptops: Compaq Armada, Presario, Dell Inspiron, Latitude, Eurocom, Fujitsu Lifebook, HP OmniBook, Pavilion, IBM-Lenovo Thinkpad, Panasonic Toughbook, Toshiba Portege, Tecra, Satellite, Qosmio, NEC Versa, Sony Vaio, many others

Digital Camera Flash memory cards
CompactFlash CF Cards, SmartMedia SM cards, MultiMedia Cards (MMC & RMMC) Secure Digital (SD), MiniSD, MicroSD, MemoryStick, MemoryStick Duo, Pro, MagicGate, Transflash, XD Picture card, ATA Flash, USB Card readers. For Agfa, Canon, Casio, Epson, Fuji, H-P, Kodak, Nikon, Olympus, Ricoh, Sony, many other brands.

Laser Printer Memory
Apple, Hewlett-Packard, Xerox/Tektronix, Okidata, Canon, Samsung, Brother printers