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Canada RAM Terms and Conditions


Fax to (250) 385-6267 or
Secure Order Form or
call Tollfree 877-320-0225

RAM BY Manufacturer
Apple
Acer
Asus
Dell
Fujitsu
HP-Compaq
IBM-Lenovo
Panasonic
Sony Vaio
Toshiba
Other Desktop Memory
Other Laptop Memory
Laser Printer Memory
Cisco Router Memory

RAM BY TECHNOLOGY
DDR3 DDR3-1066 to 1800
DDR2 PC2-3200 to PC2-6400
DDR PC2100 to PC3200
SDRAM PC66, PC100, PC133
RAMBus RDRAM PC800, PC1066
EDO & FPM SIMMs & DIMMs
Flash Memory cards: Cellphone, PDA & Camera
High Performance RAM Corsair, Kingston HyperX, Firestix
USB Flash Key Drives, Solid State Disk (SSD) & ReadyBoost

audio& Video Recording
Musical Instrument Sampler RAM
Digital Audio & Video Hardware

STORAGE & Hard Drives
Hard Drive Enclosures (USB, FW, eSATA, IDE & SATA) & Network Attached Storage
Firmtek, Sonnet, LaCie
Hard drives: Seagate, Maxtor, WD, Hitachi, Fujitsu

Batteries & Power
Laptop Batteries
AC Adaptors
iPod Batteries
Apple Notebook Batteries

FORMS
• Secure Order Form
• Secure Quote Request Form
• Credit Application for Gov't, Education & Corporate (PDF)
• Faxable Order Form (PDF)
• Shipping Authorization Form for third party addresses (PDF)

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terms

Prices: are in Canadian Dollars, and are subject to change without notice. please Email to confirm price before ordering. GST is extra in Canada, GST & PST are extra in BC & QC, HST in NB, NS & NF.

EMAIL your order or fax to (250) 385-6267 or use the SECURE ORDER FORM. Make sure to include the make and model of your machine, your full shippping address, phone number, correct email address, the number, expiry date and name on your credit card plus the card billing address and phone if different from shipping address. Payment accepted by VISA or Mastercard or Canadian bank Interac Email Transfer. It must be your credit card and the card billing address and shipping addresses must match. For your protection, we may ask for additional proof of ID to be faxed. Third party address shipments require faxed confirmation. PayPal accepted with a +3% service charge, shipped to verified address only.

Gov't, Education and Corporate PO's accepted on prior approval of credit only. Download the Credit Application form and fax to (250) 385-6267

Shipping & handling: $9.95 on RAM, $14.95 on other goods in CanadaMost in-stock orders will ship out the next business day for 1-5 day arrival. Special orders may take 5-14 days. Shipping is via Xpress Post, FedEx or Purolator at our choice. No PO Boxes for Purolator or FedEx. Please ensure that there is someone at the address during business hours to sign for the package. We do not guarantee delivery time. Shipping time and cost may be higher in NT, NU, YT or remote areas as defined by the courier . An invoice copy will be sent by email.

Shipping is at buyer's risk, Shipping insurance is 1.5% extra on the goods value or by quote - if declined, the buyer assumes all risk of loss or damage. Signature is required for insured parcels.

Installation:
Goods are sold under the assumption that you have experience installing. RAM Installation instructions for your specific machine are not included. Refer to your owner's manual or manufacturer's Web site. If you are not confident, please take your machine to a technician for installation. We are not responsible for any damage occuring during or after installation of products, nor any incidental or consequential damage or data loss.

Outside of Canada or the USA? We generally sell to North American addresses only. Please Email for shipping costs.
Due to excessive fraud, we do not respond to any commuications from: Indonesia, Malaysia, Uzbekistan, Belarus, Nigeria and certain other countries.


Warranty: We only sell new, fully warranteed premium quality goods. Full manufacturers' warranty terms apply. Customer is responsible for warranty replacement shipping. We do not take trade-ins of used memory. Warranty replacement only, no return for refund on: Kingston memory, special order goods or software. Returns by prior approval only, shipping is not refundable, restocking charge may apply on non-defective returns. Read the Terms and conditions of sale.

Use our SECURE ORDER FORM
or FAX to (250) 385-6267
or call Tollfree 877-320-0225

 

Order terms: By ordering from CanadaRAM Ltd. you agree to these terms and conditions

For your protection:

The charge card billing address, name and phone number must be provided, for your protection we may also ask for additional ID and/or a photocopy of the card and signature to be faxed. The credit card issuing bank must be able to verify the billing address. Orders where bank confirmation or requested faxed ID are not forthcoming will be cancelled. Street address, phone number and postal code for delivery must be provided with orders. We require written confirmation from the cardholder if product is being shipped to a third-party address. Fax to (250) 385-6267. Why do we ask for confirmation? If you were purchasing in person we could verify your signature, your photo ID, and that you were in posession of the actual charge card. Otherwise, anybody (your pizza delivery person for example) who had your card number and address could charge purchases to your card.

Payment:

Payment is accepted by VISA or Mastercard. Your card will be charged in the name of QUILL SERVICES. Paypal payment accepted with a +4% service charge. Non-certified cheques will take 2 to 3 weeks to clear before order is sent. Orders are accepted at the sole discretion of CanadaRAM Ltd. Availability and price of goods can change without notice. Appropriate taxes and shipping will be added to your order if left blank on the form.

Prices:

Prices are in Canadian Dollars, and are subject to change daily without notice. please Email to confirm price before ordering. GST is extra in Canada, GST + PST are extra in BC, GST + QST (TVQ) in Quebec, HST in NB, NS, NF. Appropriate taxes and shipping will be added to your order if left blank on the order form.

Shipping:

Kingston, OCZ, Crucial, Shikatronics and Corsair 1 - 4 days by Purolator except special orders. Certified RAM and other products 3 - 8 days by Xpress Post. Special orders may take longer. Somebody must be present during business hours to sign for Purolator packages and insured packages. We do not guarantee arrival dates or times. Shipping time and cost may be higher in NU, NT, YK and remote areas.

Shipping Insurance: Shipping is at the buyer's risk, liability is limited by the common carrier's coverage of $100 per shipment, CanadaRAM Ltd. will not refund an uninsured purchase in the case of loss or damage while in transit. We recommend the buyer purchase freight insurance, 1.5% extra on the cost of the goods, it will not be added unless you request it on the order. Receipts will be sent by email. No PO Boxes for Purolator shipments, PO Boxes are OK for uninsured Xpress Post.

Submission of order form does not constitute a contract to supply goods - acceptance of orders is at the discretion of Quill Services Ltd. only. No credit terms are offered.

Gov't, Educational and Institutional:

Purchase orders may be accepted on prior approval of account application only, fax credit application to (250) 385-6267. Paypal payments are not accepted for volume discount or academic discount orders. Volume discount pricing incorporates a discount based on payment by cheque, payment by charge card may not qualify for the cash/cheque discount.

Warranty:

All new goods come with full manufacturer's warranty (see some manufacturers' terms here) - excludes damage done by customer. 30 day CanadaRAM Ltd. warranty against defects on used goods, no other warranties express or implied, customer is responsible for shipping costs. Customer's sole remedy is repair, replacement with equivalent goods or refund of purchase price at CanadaRAM Ltd.'s option. In no event will CanadaRAM Ltd.'s liability exceed the price of the goods. To the fullest extent allowed by law, CanadaRAM Ltd. excludes for itself and its suppliers any liability, whether based in contract or tort (including negligence) for incidental, consequential, indirect, special or punitive damages of any kind, or for loss of revenue or profits, loss of business, loss of information or data, or other financial loss arising out of or in connection with the sale, installation, maintenance, use, performance, failure or interruption of these products. Some countries, states or provinces do not allow exclusion or limitation of implied or consequential damages for certain products supplied to consumers. You may have specific legal rights which may vary depending on local law.

Installation:

Goods are sold under the assumption that you have experience installing hardware/software in your particular machine. Refer to your owner's manual or manufacturer's Web site for instructions. Accessory parts, screws, tools or cables are not included unless specified. If you are not confident, please take your machine to a qualified technician for installation. Confirm your model required and compatibility before ordering.

Returns:

Compatibility of these goods with other hardware or software is not guaranteed, and is the customer's responsibility to verify prior to purchase. Returns of non-defective goods only by CanadaRAM Ltd. pre-approval at the discretion of CanadaRAM Ltd., only if goods are unopened and in saleable condition, customer bears shipping costs, restocking charge may apply, labour, shipping and handling are not refundable. No return for refunds on Kingston RAM, opened software or special order goods. Every effort has been made to ensure accuracy however information on this website is not intended to be a guarantee of compatibility and may be subject to change.

Outside of Canada?

Please Email first for shipping costs (anywhere from $12 to $150 plus insurance depending on location and speed of service). We will not ship until you have given confirmation of the total amount. Your charge card will be charged in Canadian dollars, and your bank will make the conversion to your currency. There are no Canadian taxes. You will be responsible for all taxes and duties due to your country, and for all shipping on warranty returns. Any special offers, exchanges and free shipping offers that may from time to time be offered are not valid outside Canada. Buyer assumes all risk of loss in shipping. Orders are not accepted from Indonesia, Malaysia, Philippines, Nigeria, Romania and any other countries where we have experienced high rates of attempted fraud. We will not ship to third-party addresses.

 

Better Business Bureau Online Reliability Program - click to CanadaRAM Ltd.'s status

 

 

Email your inquiry
or use our SECURE ORDER FORM
or FAX Orderform to (250) 385-6267
or call Tollfree 877-320-0225

Request a quote with our
Quote Request Form

BBB Logo

Better Business Bureau Online Reliability Program - click to verify CanadaRAM Ltd.'s status

© 1997-2008 CanadaRAM Ltd. a division of
Quill Services Ltd.,
488-F Bay St.,
Victoria BC Canada V8T 5H2
Phone (250) 382-6227
Fax (250) 385-6267
Established 1988,
Better Business Bureau Accredited Business since 1994

Finalist, BBB 2005 and 2006 Torch Awards

 

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Email your order or FAX Orderform to (250) 385-6267
or use our 128-bit encrypted Secure Web Order Form

or call Tollfree 877-320-0225
(9:30-5:00 M-F Pacific time zone. Please leave a voicemail 24/7 or if we are on the line with other customers)

Don't see what you are looking for? Email us or use our quote request form

We feature Kingston, Crucial, Certified, NuImpact, Buffalo Techworks and Corsair memory: We also offer guaranteed generic RAM - please Email for a quote.

We only sell new, fully warranted premium-quality RAM that meets or exceeds manufacturers' specifications and that has been tested for compatibility. Full RAM manufacturers' warranty terms apply. We do not sell used memory, "pulls", remanufactured modules, "B" stock or rejects. Read the Terms and conditions of sale.

Availability and price can change without notice. Email for up to date prices

Privacy Statement: Any information submitted to CanadaRAM will kept confidential and used only for CanadaRAM business communications. Your Email address will not be sold or given to any others. Our order form is secured by SSL and 128 bit encryption. Customer data is not kept on publicly-accessible servers. Better Business Bureau Online Reliability Program - click to verify CanadaRAM Ltd.'s status Any questions or concerns? email administration@canadaram.com

Dealer for: Xerox/Tektronix, HP, Canon & Epson colour printers, Hewlett-Packard laser printers and plotters, Samsung, Brother, Xerox and Xante laser printers, Linksys, DLink, SMC, Asante & Farallon Networking, Tritton, LaCie, Maxtor, Seagate, Western Digital & Fujitsu hard drives, Sony, Sharp, NEC, Viewsonic & Mitsubishi monitors, Sonnet CPU upgrades, LG, Pioneer, LiteOn & Sony CD Recorders, Edirol, Alesis, Access, M-Audio, Numark, ESI digital audio hardware, Ensign POS, Adobe, Quark, Microsoft, Symantec, Colorvision, Steinberg, Native Instruments, Waves, Propellerheads software.