Note: CanadaPost tracking and delivery have been impacted by CoVid. We offer XpressPost for 2- 7 day delivery ($18.50 for memory). Expedited Post 2- 12 days ($10.50 BC, $14.50 Canadawide) is available on request. CanadaPost is not taking signatures at the door, high value packages that require signature can be picked up at your local postal outlet. If you have a delivery time requirement please choose Fedex or contact us first for alternatives.
All delivery estimates are subject to courier performance, subject to weather conditions and are for in-stock items only. Orders received after 1 PM or on weekends will ship out the next business day (in-stock goods only). Not-in-stock items shipping time starts when items arrive in stock. FedEx Overnight service is 1-2 business days to most urban areas for in-stock only. Delivery service Monday - Friday excluding holidays. Shipping policies US Customers: Certified brand RAM US orders are shipped from NH, no Canadian taxes. Email or call first, you cannot use the shopping cart.
Please Add your products to the shopping cart in order to view shipping price estimates based on your postal code and items purchased.
For special orders, Corporate, Government or Institutional volume purchases, Interac or cheque payment, items that don't have pricing or ADD buttons, and special shipping arrrangements including delivery deadlines - please email us to order. Terms
& conditions of sale. Availability and price can change without notice. Email sales@canadaram.com for up to date prices.
Need onsite service or consulting? Here are some Canadian IT support companies and consultants that we have done business with. Contact them and check whether they are the right fit for your requirements.
Mac RAM Apple MacPro, MacBook Pro, iMac, iMac Pro, MacBook, Mac Mini, Power Macintosh G5 & Dual-core G5, G4, G3, Aluminum & Titanium PowerBook G4, iBook eMac, Xserve, Memory and hard drive / SSD storage
Add your items to the cart, Or Email
your ordersales@canadaram.com Or phone us at
(604) 770-0299 or
(250) 382-6227
Call Tollfree Canada wide
(877) 320-0225
9:00 - 5:00 Mon.- Fri. Pacific
Office telephone hours are 9:00 AM to 5:00 PM Pacific time zone Monday - Friday. We can often answer faster by email than by phone.
Kindly leave a voicemail if we are on the phone with other customers.
The CanadaRAM office is wholesale only and not open to the public.
Shipping: is normally
by Xpress Post, Expedited Post or FedEx.
Please ADD your products to the shopping cart in order to view shipping price estimates based on your postal code and items purchased.
For special orders, volume purchases, special shipping arrrangements and items that don't have pricing or ADD buttons, please email us
Shipping
insurance is an optional extra at 1.5% of the goods value (minimum $1.00),
and will
not
be added unless
requested. If not insured, all loss in shipping is at the customer's risk.
Free shipping option by Canada Post Regular Lettermail - Terms and conditions: Free shipping is offered for RAM Memory and Flash Memory orders only, 200 grams or under max. 20mm thickness. Not for FBDIMMs, drives, MacPro memory or accessories. No tracking or shipping insurance is available, there are no refunds for lost or damaged shipments on the free shipping option. Once packages are picked up by CanadaPost, CanadaRAM TAKES NO RESPONSIBILITY FOR LOST PACKAGES WHICH ARE SHIPPED USING THIS METHOD. If you do not agree, do not choose this shipping option, choose a trackable and insurable option instead. Shipping time can vary from 2 to 15 days depending on location and weather.
Signature:Insurance
requires a signature on delivery. FedEx and Purolator shipments require signature from an adult at the address.
Xpress Post and Expedited Post shipments may be delivered no signature, however whether or not
insured, on non-signature deliveries, Canada Post's responsibility for loss
ends when the package is scanned as delivered to the door.
Delivery time:We
provide estimated delivery times only, they are stated in business days, and
are subject to variability due to stock availability,
the shipping carrier, weather and other influences out of our direct control. Shipping estimates are for in-stock items only, otherwise the shipping time starts when the product arrives in stock here. If you
need product before a certain date, please notify us in advance. We cannot
change the desitnation or the method of shippng after the parcel has been
picked up by the carrier. We cannot guarantee a specific date or time of delivery.
Shipping method:We will usually ship by the method selected on the orderform. In certain cases, we may, at our discretion, upgrade shipping from Canada Post to FedEx or Purolator at no extra cost. If you require delivery by CanadaPost only, please notate that in the Comments field of the order form.
Tracking: We
send an email confirmation with your invoice copy when the parcel is shipped,
including the shipping waybill number. If you have provided a non-working email
address,
you will
not receive a confirmation. Note that we normally do not invoice in advance
of shipment, so on out of stock items,
your
charge
may not go through for several days. For special order product your credit card charge will go through in advance
of shipping. Canada
Post, FedEx and Purolator have tracking
available on their websites, but be
advised
that
it
often takes
12
- 36 hours
for the waybill number to register in their system. It is not unheard of to
receive the parcel before the tracking website registers the waybill. Kingston
shipments from the Kingston warehouse are by FedEx only and generally are delivered within 1-3 days - we
may not get the waybill number before you receive the package.
Accuracy in addressing: We can deliver to the address of the charge card holder or the PayPal verified address of the account owner only.
It is the customer's responsibility to provide an accurate delivery address on the orderform, including apartment or suite number and buzz or entry code as applicable and phone number. Please double check the address on the on-screen form and on the email confirmation(s). Note that changing the address on an online account profile does NOT retroactively correct the address on any orders already submitted. We have no means to
verify if supplied addresses are incomplete or inaccurate. In the case of a returned shipment due to an inaccurate or incomplete address, or failure of the customer to accept a shipment or to pick up an undeliverable shipment from the carriers depot, we will be charged for return shipping by the carrier and the cost of this return shipping and any redelivery shipping will be payable by the customer, including if the customer elects not to have the product redelivered. Please type any additional shipping instructions in the Comments field of the order form. Please note that delivery policies are at the discretion of the carrier, and we cannot commit to delivery only within certain hours or certain days, or phone calls in advance.
International shipping: Certified
RAM will be shipped within the USA from Salem, New Hampshire and there will be
no Canadian taxes. We do not ship overseas in general. Shipping to any other destinations will be decided on a case
by case basis, at CanadaRAM's sole discretion, and may be high in cost. Purchaser is the importer of record, responsible for all taxes and duties and clearing costs, and bears all risk of loss. All shipping for warranty is at the purchasers exprense.
Remote and Air Stage destinations: Some
remote areas, plus NU, NT and YK can be higher in shipping costs, FedEx and Purolator
can be $40 and up in these areas, where available. In general, postal codes that have two Zeros it them will have higher shipping costs and may not be able to be shipped FedEx or Purolator. FedEx and Purolator cannot ship to a Box number.
Shipping is by Expedited Post or XpressPost only to the communities and postal
codes listed in the PDF below, shipping
cost will be
higher
than standard. Expect shipping cost of $15 and up depending on community
and size of package. More information at
Email your inquiry to sales@canadaram.com Use our online shopping cart by clicking the ADD buttons or call Tollfree 877-320-0225 (604-770-0299 or 250-382-6227 in Vancouver/Lower Island BC)