Privacy Policy

CanadaRAM - Canada's Memory Experts

Canada's Memory & SSD Experts Since 1997

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August shipping days: Due to the long weekend and staff holidays we will have a limited number of shipping days and phone answering in the first week of August, please allow a couple of extra days, and email or leave a phone message. Note: CanadaPost tracking and delivery have been impacted by CoVid, with delays of up to 3 weeks in their system. They have suspended delivery estimate committments. We have changed to XpressPost instead of Expedited Post for 2 - 8 day delivery. If you have a delivery time requirement please choose Fedex or contact us for alternatives. If your parcel is already in the system please know that we cannot change the delivery method and CanadaPost cannot tell us any more information than you can see in tracking. CanadaPost Statement

CanadaRAM introduces
Expert Personal Service.

We make it easy: Give us the model of your computer (or server), and the memory or storage upgrade you desire.

We will give you the best choices based on your requirements and value - backed with the industry's best warranty.

Email us sales@canadaram.com
We ship direct to your door

Shipping Map Link

All delivery estimates are subject to courier performance, subject to weather conditions and are for in-stock items only. Orders received after 1 PM or on weekends will ship out the next business day (in-stock goods only). Not-in-stock items shipping time starts when items arrive in stock. FedEx Overnight service is 1-2 business days to most urban areas for in-stock only. Delivery service Monday - Friday excluding holidays. Shipping policies US Customers: Certified brand RAM US orders are shipped from NH, no Canadian taxes. Email or call first, you cannot use the shopping cart.

200 grams max, 20mm thickness max. For desktop and laptop Memory only. Offer excludes server RAM, MacPro RAM, special order products and any drives or products that are too large &/or heavy for the free ship envelope. Min $25 Max $250. *No tracking or shipping insurance is offered, there are no refunds for lost or damaged shipments on the free shipping option.*

Please Add your products to the shopping cart in order to view shipping price estimates based on your postal code and items purchased. For special orders, Corporate, Government or Institutional volume purchases, Interac or cheque payment, items that don't have pricing or ADD buttons, and special shipping arrrangements including delivery deadlines - please email us to order. Terms & conditions of sale. Availability and price can change without notice. Email sales@canadaram.com for up to date prices.

Need onsite service or consulting? Here are some Canadian IT support companies and consultants that we have done business with. Contact them and check whether they are the right fit for your requirements.

Mac RAM
Apple
MacPro, MacBook Pro, iMac, iMac Pro, MacBook, Mac Mini, Power Macintosh G5 & Dual-core G5, G4, G3, Aluminum & Titanium PowerBook G4, iBook eMac, Xserve, Memory and hard drive / SSD storage

PC RAM - Intel/AMD Desktop - Laptop
Desktops & Servers: Abit, Acer Altos, Aspire, Extensa, Power, Veriton Asus, Dell Dimension, Optiplex, Precision Workstation, Vostro, Wyse, Studio, PowerVault, PowerEdge XPS, EMachines, Gateway Media Center, Profile, FX, GZ, S, SX, ZX , Gigabyte, Hewlett-Packard Compaq All-in-One, Elite. Business Desktop, Deskpro, Envy, HDX, Omen, Omni. Pavilion, Phoenix, Presario, Spectre, Workstation, IBM Lenovo Aptiva, NetVista Intellistation. Thinkstation, Thinkserver, ThinkCenter, MSI, Shuttle, Sony, Touch, Cisco router memory, many more

Notebooks & Laptops:
Compaq
Armada, Presario, Chromebook, Dell Inspiron, Latitude, Vostro, Studio, Eurocom, Fujitsu Lifebook, HP Business Notebook, Envy, Elite, OmniBook, Pavilion, Sceptre Touchsmart, ZBook, IBM, Lenovo Thinkpad, Edge, Essential Flex, G Series, Ideapad, Omen, Yoga, Twist, Panasonic Toughbook, Let's Note, Toshiba Satellite, Dynabook, Libretto, Portege, Tecra, Qosmio, MSI Notebook, NEC Versa, LaVie, Mate, Sony Vaio, Flip, Vaio Pro, many others

Digital Flash memory cards for smartphones and cameras
CompactFlash
CF Cards, CFast, MultiMedia Cards (MMC & RMMC) Secure Digital (SD, SDHC, SDXC), MiniSD, MicroSD, XQD, MemoryStick,Duo, Pro, MagicGate, XD Picture card, ATA Flash, USB Card readers. For Apple, Agfa, Canon, Casio, Epson, Fuji, GoPro. H-P, Huawei, Kodak, Nikon, Olympus, Ricoh, Samsung, Sony, other brands.

MusicalInstrument Sampler RAM
Akai, E-Mu, Fostex, Kurzweil, Roland, Yamaha memory upgrades

Batteries & Power
Notebook & laptop batteries, AC adaptors, Motherboard CMOS & PRAM lithium batteries,

RAM module types: DDR DIMMs and SODIMMs, DDR2, DDR3, DDR4, FB-DIMMs, RAMBus RIMMs, SDRAM PC133, PC100, PC66, Flash

Laser Printer Memory
Apple, Hewlett-Packard, Xerox/Tektronix, Okidata, Canon, Samsung, Brother printers


Add your items to the cart,
Or Email your order sales@canadaram.com
Or phone us at
(604) 770-0299 or
(250) 382-6227
Call Tollfree Canada wide
(877) 320-0225


Pacific time zone in Vancouver. We can often answer faster by email than by phone. Kindly leave a voicemail if we are on the phone with other customers.
The CanadaRAM office is wholesale only and not open to the public.

InteracVisaMasterCardPayPal

 

The information that you give us is used only for CanadaRAM business.

For your protection:

Your email, postal address and phone number will be used only for CanadaRAM business communications with you. We will not sell, rent or give your contact information to any third party, with these exeptions:

  • Those third parties who are needed to conduct your transaction, (such as bank or charge card company, courier or shipping agent, manufacturer for warranty fulfillment) will be given the minimum information neccessary to carry out their function pertaining to your order,
  • We will respond to official legal requests for information (such as from law enforcement or the court),
  • Any apparent attempts to purchase goods by fraudulent means (including, but not limited to, using a stolen charge card, false identity, forged phone number, mailing address, email address or email header) nullifies our contract of privacy and WILL result in full and immediate reporting to banks, ISPs and law enforcement and other relevant authorities as appropriate.

Email policy:

We do not send spam emails, nor do we hire third parties to do so. We may send individually addressed CanadaRAM business communications (such as order confirmations, price verifications, newsletters, follow ups, price lists and availability lists) via email, postal mail and/or fax both to existing customers and to corporate, governmental and institutional purchasing departments and companies with publicly displayed contact addresses. Any person or organization may have their address removed from our email or postal database at no charge by written request by email to sales@canadaram.com or by mail to 2123 West 49th Ave., Vancouver BC V6M 2T5.

Payment information:

No personal financial information or credit card information is retained on the CanadaRAM.com web server. If you create an account on the CanadaRAM shopping cart, you consent to your name, billing and shipping addresses, order history, email and phone number(s) being stored for your future use in re-ordering or tracking your order. The CanadaRAM shopping cart uses a third party bank-authorized payment processor, and charge card numbers are not transmitted to us. This shopping cart card processing is PCI compliant.

Your electronic and paper records of purchase and payment are kept at CanadaRAM offices for 7 years as required by law. These purchase records are accessible only by CanadaRAM staff and authorized accounting personnel. These records may be used at a later date for business purposes pertaining to your transaction (such as accounting reporting, warranty replacement, business communications or collection of debts).

Security of transmission:

No company can guarantee security of email transmissions; the information that you include on unencrypted emails sent to us, and in emails we send to you, are at risk of being misdirected or potentially intercepted by others. CanadaRAM makes no representation as to the privacy or security of unencrypted emails sent through the public internet. We advise you not to send charge card information by unencrypted email.

SHIPPING:

Please ADD your products to the shopping cart in order to view shipping price estimates based on your location and items purchased. You must enter the address (including door access or intercom buzz code if in a multiunit building) and postal code accurately, or additional courier fees may apply. Extra charges will apply on orders with incomplete or incorrect addresses. Shipping charges are not refundable.

For special orders, volume purchases, PayPal, Interac or cheque payment, special shipping arrrangements and items that don't have pricing or ADD buttons, please email us

Special orders may take longer.

We normally ship by Canada Post Xpress or Expedited Post, or by FedEx or Purolator courier, with tracking numbers. XpressPost and Expedited Post shipments are normally sent without signature required, a signature can be requested on the order or signature may be required at CanadaRAM's option. IF THERE ARE ANY SPECIFIC DELIVERY INSTRUCTIONS THE CUSTOMER MUST INFORM US ALONG WITH THE ORIGINAL ORDER. PACKAGES CANNOT BE RECALLED OR READDRESSED ONCE SENT. Please include on your order address any unit numbers, company names or building buzzer code required for delivery. We do not guarantee arrival dates or times, delivery is dependent on courier performance. Shipping time and cost may be higher in NU, NT, YK and remote areas.

Tracking

Packages are trackable up to the point they have been scanned for delivery. Couriers do not ask for ID on delivery or verify that the delivery address given matches the customer name the package is considered delivered when either 1) it has been scanned as delivered by the courier or 2) in the case of signature required delivery has been signed for, or 3) in the case of the Canada Post Parcel Free Shipping option, when CanadaRAM delivers the parcel to Canada Post. CanadaRAM assumes no responsibility for misdelivery due to errors in the address provided by the buyer nor for courier performance. The invoice information in the package, possibly including personal address and payment information, is potentially viewable by unknown parties if the package is stolen while in transit or misdirected. Signature is required for PayPal and Amazon orders, FedEx and Purolator deliveries. For Canada Post packages, if a signature is not available at time of delivery, you will receive a card and can pick the package up the next day at your local postal depot.

Free shipping option:

Free shipping by Canada Post Parcel is offered at CanadaRAM's discretion for RAM Memory and Flash Memory orders only, 200 grams (.4 lb) or under. The free shipping offer excludes server RAM, MacPro RAM, drives and most other goods because they are too large &/or heavy for the free shipping envelope. Terms: There is NO TRACKING OR SHIPPING INSURANCE offered, there is no guarantee of delivery time, and there are NO REFUNDS OR REPLACEMENT for lost or damaged shipments on the free shipping option. By choosing the free shipping option, you agree to these terms.

Insurance:
Freight and courier packages are sent insured, signature may be required for delivery. Free Shipping packages are sent uninsured, at the buyer's risk. Your receipts will be sent in PDF form by email. No Fedex shipping to PO Boxes or General Delivery post office addresses. PO Boxes, RR and Gen Del are OK for uninsured Xpress Post and Expedited Post but the address must be complete and accurate.

Any questions or concerns about CanadaRAM policies, terms and conditions or privacy provisions email to sales@canadaram.com

Email your inquiry to sales@canadaram.com
Use our online shopping cart by clicking the ADD buttons or call Tollfree 877-320-0225 (604-770-0299 or 250-382-6227 in Vancouver/Lower Island BC)

Any concerns or questions? Contact Customer Service Your email will not be used for spam Privacy statement CanadaRAM is 100% Canadian owned for over 25 years. About Us We only sell fully warranted premium-quality memory tested and guaranteed compatible with your computer. Full RAM manufacturers' warranty terms apply. See our Terms & conditions of sale and Shipping policies.
© 1997-2020 CanadaRAM.com 2123 West 49th Ave., Vancouver, BC Canada V6M 2T5 Mailing address only no pickup. Office phone hours 9:00-5:00 Pacific time Mon. to Fri.
All brand names, model names and logos are trademarks of the respective companies and are used for identification purposes only.